Booking your first visit
The quickest way to book your specialist appointment is to call our Norwest clinic directly on 02 9680 4311 or complete our online enquiry form.
to book. If you are in pain, we can usually see you for an assessment within 48 hours.
so our reception team can contact you to confirm a suitable time
and health fund card before you arrive
Please allow at least one day’s notice when cancelling an appointment and call us during office hours. This will allow us to offer your appointment time to patients on our waiting list.
We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.
Bring the following items to ensure your first consultation runs smoothly and your specialist has all the information they need to diagnose your condition accurately.
If you do not have a referral, you are still welcome to book. Let us know when you call and we will guide you through the process. Arriving 10 minutes early allows time to complete any required paperwork.
Your first appointment at Australian Endodontic Specialists in Norwest is a consultation, not a treatment visit. The purpose is to diagnose your condition, explain your options, and give you a clear treatment plan with costs before any work begins.
During this appointment:
First consultations typically last 30 to 60 minutes.
Our team will review your medical history and any medications you are taking to identify any factors that may affect treatment.
Your specialist will examine the area of concern, including the teeth, gums, and surrounding structures.
X-rays or a CBCT (3D) scan may be taken on-site if needed for accurate diagnosis.
Your specialist will explain their findings in plain language, discuss your treatment options, and answer your questions.
You will receive a clear, itemised treatment plan with an estimate of costs before any treatment begins.
A referral is helpful but not mandatory. Most of our patients are referred by their general dentist, which ensures we have your dental history and any relevant imaging before your appointment. However, we are happy to see self-referred patients.
If you are self-referring, please give us a brief description of your concern when you book.
For referring dentists: see our For Dentists page for how to refer. We will schedule your patient promptly and send you a detailed treatment report after every appointment.
We provide detailed, itemised cost estimates before any treatment begins so you can make informed decisions with no surprises. Here is what you need to know about payment at our Norwest practice.
We accept all major private health funds and have a HICAPS machine on-site for instant claims processing. You pay only the gap on the day. The amount you can claim depends on your level of cover.
Cash, cheque, Visa, MasterCard, and EFTPOS.
You will always receive a detailed cost estimate before treatment begins, so there are no surprises.
Dental anxiety is common and nothing to be embarrassed about. Our team at Australian Endodontic Specialists in Norwest is experienced in helping anxious patients feel comfortable, and we offer multiple sedation options to suit your needs.
Our Norwest practice is open Monday to Friday, 8:30am to 5:00pm.
Outside these hours, if you have severe swelling or difficulty breathing or swallowing, go to your nearest hospital emergency department.
Visitor parking is available at the Nexus Building, 4 Columbia Court, Norwest. The entrance is from 4 Columbia Court, along a driveway shared with number 2.
Follow the driveway around. Visitor bays are on your right, with designated spaces at the rear. If both are full, the Visy Dior hotel across the road offers one hour of free parking.
Our Norwest practice is easily accessible by train and bus. Norwest Metro station is a short walk from our practice at 4 Columbia Court, providing direct access from across Sydney’s North West via the Sydney Metro Northwest line. Bus services also run along Norwest Boulevard with stops near the practice.
If you are in pain, we can usually see you for an assessment within 48 hours. That appointment covers diagnosis, pain relief and a clear plan for treatment, with treatment scheduled from there.